Privacy Policy

Last updated: Aug-2026

JDI-UK is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or use our services.

JDI-UK provides IT support, cyber security, data protection and digitalisation services to organisations across the UK.

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details on our Contact page.

We may collect and process the following information:

• Contact details, such as your name, email address, telephone number and company name.
• Information you provide when completing contact forms or requesting our services.
• Website usage information, including cookies and analytics data.
• Any other information you choose to share with us.

We use your information to:

• Respond to enquiries and provide our services.
• Communicate with you about your request or ongoing support.
• Improve our website and services.
• Meet our legal and regulatory obligations.
• Send relevant updates or marketing communications where you have given your consent.

We process personal data in accordance with UK data protection legislation, including the UK GDPR and the Data Protection Act 2018. Depending on the circumstances, we rely on one or more lawful bases, including consent, contract, legitimate interests and legal obligations.

We do not sell your personal information.

We may share information with trusted third-party providers who support our business operations or where required by law. Any third parties are required to handle your information securely and in accordance with applicable data protection legislation.

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory requirements.

You have the right to:

• Access your personal information.
• Request correction of inaccurate data.
• Request deletion of your personal information where applicable.
• Restrict or object to certain processing activities.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO).

Our website may use cookies to improve your browsing experience and understand how visitors use our website. You can manage your cookie preferences through your browser settings.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us using the details provided on our Contact page.

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.